Overview
JivoChat is an all-in-one customer service platform that lets businesses deliver real-time, omnichannel support across live chat, WhatsApp, Instagram, Facebook, Telegram, email, and phone — from a single dashboard. With built-in automation, chatbots, AI agents, and deep integrations, JivoChat helps teams respond faster, convert more leads, and scale support without increasing headcount.
Key Features
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AI Agent
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Chatbots
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Omnichannel inbox
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WhatsApp automation
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Broadcast messaging
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CRM integration
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Workflow automation
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Analytics & reporting
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Visitor tracking
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API access
Key Benefits
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Omnichannel Support
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Faster Responses
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Higher Conversions
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AI Automation
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Centralized Inbox
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Secure Communication
Product Screenshots & Media
JivoChat – All-in-One Omnichannel Customer Service Platform
JivoChat – All-in-One Omnichannel Customer Service Platform
JivoChat – All-in-One Omnichannel Customer Service Platform
JivoChat – All-in-One Omnichannel Customer Service Platform
JivoChat – All-in-One Omnichannel Customer Service Platform
Deployment Options
Cloud-based (SaaS)
Best For
Customer support teams,
Sales teams,
E-commerce brands,
SaaS companies,
Service businesses,
Enterprises handling high-volume conversations
Integrations
WhatsApp Business API
Instagram
Facebook Messenger
Telegram
Apple Business Chat
CRM systems
Email platforms
Webhooks
REST API
50+ third-party integrations
Pricing Plans
Paid plans start from $28/month (Basic), $42/month (Professional), and $56/month (Enterprise).
WhatsApp, AI Agent, Telephony, and Marketing modules are available as add-ons.
Specifications
| Deployment | Cloud-based (SaaS) |
Frequently Asked Questions
What is JivoChat used for?
JivoChat is used to manage customer conversations across chat, messaging apps, email, and calls from one unified platform, with automation and AI support.
Does JivoChat support WhatsApp Business?
Yes. JivoChat offers native WhatsApp Business integration with automation, broadcasts, and inbox management.
Is there a free trial available?
Yes. JivoChat offers a 14-day free trial with no credit card required.
Can JivoChat replace a call center or helpdesk?
Yes. JivoChat combines live chat, telephony, AI agents, and automation to replace or complement traditional support tools.