monday.com – Work Management, CRM & Operations Platform

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Overview

One platform to manage projects, CRM, operations, and teamwork—your way.

monday.com is a flexible work management platform that helps teams plan, track, and manage work in one centralized system. It enables businesses to customize workflows for project management, CRM, service delivery, operations, and cross-team collaboration—without writing code.

Used by teams of all sizes, monday.com brings visibility, accountability, and automation to everyday work, helping organizations move faster and work smarter.

WHAT MONDAY.COM HELPS YOU DO

  • Manage projects, tasks, and timelines

  • Build custom workflows without coding

  • Collaborate across teams in real time

  • Automate repetitive processes

  • Track progress, ownership, and performance

  • Centralize work across departments

CORE PRODUCTS / SOLUTIONS

🔹 monday Work Management

Project tracking, collaboration, automation, and reporting.

🔹 monday CRM

Sales pipelines, deal tracking, account management, and CRM automation.

🔹 monday Dev

Product development, roadmaps, sprint planning, and backlog tracking.

🔹 monday Service

Service desk, ticketing, and customer support workflows.

 KEY FEATURES

  • Customizable boards & workflows

  • No-code automation rules

  • Dashboards & reporting

  • Integrations with popular tools

  • Role-based permissions

  • Templates for teams & industries

  • Collaboration & activity tracking

WHO SHOULD USE MONDAY.COM

  • Project managers

  • Sales teams

  • Operations & RevOps teams

  • Service & support teams

  • Product & development teams

  • Small businesses to enterprises

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Key Features

Custom workflows
No-code automations
Dashboards & reporting
Task & project tracking
CRM pipelines
Templates
Role-based permissions

Key Benefits

Workflow Flexibility
Team Collaboration
No-Code Automation
Centralized Work
Real-Time Visibility
Scalable Platform

Best For

Project management
CRM and sales workflows
Operations and service management
Cross-team collaboration
Business process automation

Integrations

CRM tools
Communication tools
File storage platforms
Development tools
Marketing platforms
REST API
Automation connectors

Frequently Asked Questions

What is monday.com used for?
monday.com is used to manage projects, CRM, operations, and team workflows in one customizable platform.
Is monday.com suitable for non-technical teams?
Yes. monday.com is designed as a no-code platform and is easy to use without technical skills.
Does monday.com offer CRM functionality?
Yes. monday CRM is a dedicated product for sales pipeline and customer management.
Can monday.com be customized?
Yes. Workflows, automations, and dashboards can be fully customized.
Is monday.com a one-time purchase?
No. monday.com is a subscription-based SaaS platform.

Quick Info

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Best For

Project management
CRM and sales workflows
Operations and service management
Cross-team collaboration
Business process automation

Interested in this tool? Get a quote or demo